Perform Contract & Vendor Management

Challenge:
Supplier does not fulfill the contractual obligations, or the performance is not satisfactory

During the performance of various engagements, it often happens that the focus is lost, various obstacles arise, or the supplier cannot consistently deliver the service in the desired quality or doesn’t fulfill the agreed obligations. In such cases, it is important to know exactly which tools can be used to objectively measure and compare the services provided by the contractual partner and to demand improvements, if necessary. This requires a lot of resources and experience in supplier steering so that the right tools are identified and used to maximize/change future performance.

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Solution:
Efficient performance control and supplier steering

We support you right from the beginning of new engagements by creating, aligning or reviewing service specifications to best meet your needs, using cost-efficient pricing models. Depending on your requirements, we can help you evaluate new proposals and opportunities, bringing our experience to bear to achieve optimal results. We align offerings to meet your requirements and provide you with informed decision support. We enable efficient performance monitoring and supplier management by training you in the use of contract options and supporting you in negotiations, assessments and evaluations.

Challenge:
Supplier does not fulfill the contractual obligations, or the performance is not satisfactory
(tap to flip)

During the performance of various engagements, it often happens that the focus is lost, various obstacles arise, or the supplier cannot consistently deliver the service in the desired quality or doesn’t fulfill the agreed obligations. In such cases, it is important to know exactly which tools can be used to objectively measure and compare the services provided by the contractual partner and to demand improvements, if necessary. This requires a lot of resources and experience in supplier steering so that the right tools are identified and used to maximize/change future performance.

Get in Touch

Solution:
Efficient performance control and supplier steering
(tap to flip)

We support you right from the beginning of new engagements by creating, aligning or reviewing service specifications to best meet your needs, using cost-efficient pricing models. Depending on your requirements, we can help you evaluate new proposals and opportunities, bringing our experience to bear to achieve optimal results. We align offerings to meet your requirements and provide you with informed decision support. We enable efficient performance monitoring and supplier management by training you in the use of contract options and supporting you in negotiations, assessments and evaluations.

Challenge:
Supplier does not fulfill the contractual obligations, or the performance is not satisfactory
(tap to flip)

During the performance of various engagements, it often happens that the focus is lost, various obstacles arise, or the supplier cannot consistently deliver the service in the desired quality or doesn’t fulfill the agreed obligations. In such cases, it is important to know exactly which tools can be used to objectively measure and compare the services provided by the contractual partner and to demand improvements, if necessary. This requires a lot of resources and experience in supplier steering so that the right tools are identified and used to maximize/change future performance.

Solution:
Efficient performance control and supplier steering
(tap to flip)

We support you right from the beginning of new engagements by creating, aligning or reviewing service specifications to best meet your needs, using cost-efficient pricing models. Depending on your requirements, we can help you evaluate new proposals and opportunities, bringing our experience to bear to achieve optimal results. We align offerings to meet your requirements and provide you with informed decision support. We enable efficient performance monitoring and supplier management by training you in the use of contract options and supporting you in negotiations, assessments and evaluations.

Get in Touch

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Services

The technologies and implemented IT services must be evaluated on an ongoing basis so that gaps can be identified early and remedied quickly. Therefore, we conduct gap analysis in the respective areas and provide recommendations for future actions by also benchmarking based on experience, state-of-the-art solutions, and the current market situation.

We support you in the implementation of a regular reporting system and its evaluation. This allows lapses or performance deficits to be quickly identified and proactive countermeasures to be taken to achieve optimal results. Continuous performance tracking allows you to scale your Services up and down as needed.

Suppliers need to be actively managed to ensure that services are delivered according to requirements and that any KPIs and SLAs are met. We support you in using the instruments of the framework agreement in such a way that suppliers are steered in the desired direction according to your strategies and kept there.

As a need for further orders is identified, we support you in defining and creating the corresponding SOWs and then accompany the transition. An SOW (also called Statement of Work) regulates the services and tasks a supplier shall fulfill including timeline, cost and deliverables. If required, we also review and analyze the SOWs created by you or one of your suppliers and improve them so that they are optimally aligned with your requirements.

To leverage the opportunities of globalization in a cost-efficient way, we help you put together an appropriate onshore, nearshore and offshore resource mix based on your needs and objectives. Depending on your preferences (e.g. fixed price or capacity-based model), we provide a cost comparison and offer recommendations to support your decision-making.

To enable you to make the best possible use of the rights and opportunities provided by the framework agreement, we hold classroom training sessions (on-site or online), as required. In addition, we give you tips on how to best complete SOWs or manage the supplier during execution. All this and additional information is also provided in appropriate documentation.

The technologies and implemented IT services must be evaluated on an ongoing basis so that gaps can be identified early and remedied quickly. Therefore, we conduct gap analysis in the respective areas and provide recommendations for future actions by also benchmarking based on experience, state-of-the-art solutions, and the current market situation.

We support you in the implementation of a regular reporting system and its evaluation. This allows lapses or performance deficits to be quickly identified and proactive countermeasures to be taken to achieve optimal results. Continuous performance tracking allows you to scale your Services up and down as needed.

Suppliers need to be actively managed to ensure that services are delivered according to requirements and that any KPIs and SLAs are met. We support you in using the instruments of the framework agreement in such a way that suppliers are steered in the desired direction according to your strategies and kept there.

As a need for further orders is identified, we support you in defining and creating the corresponding SOWs and then accompany the transition. An SOW (also called Statement of Work) regulates the services and tasks a supplier shall fulfill including timeline, cost and deliverables. If required, we also review and analyze the SOWs created by you or one of your suppliers and improve them so that they are optimally aligned with your requirements.

To leverage the opportunities of globalization in a cost-efficient way, we help you put together an appropriate onshore, nearshore and offshore resource mix based on your needs and objectives. Depending on your preferences (e.g. fixed price or capacity-based model), we provide a cost comparison and offer recommendations to support your decision-making.

To enable you to make the best possible use of the rights and opportunities provided by the framework agreement, we hold classroom training sessions (on-site or online), as required. In addition, we give you tips on how to best complete SOWs or manage the supplier during execution. All this and additional information is also provided in appropriate documentation.

Our Projects

Pricing

Aventario is supporting companies with between 10,000 and 500,000 employees. Vendor operations supported by Aventario depends mainly on scope and duration. Typically such projects start at around 150,000 Euro (for 6 – 7 months).

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Download: The ultimate Guide on Pricing for your Vendor Management

Learn more on:

  • Cost benchmarks for applications and development
  • Best practices to reduce support and development costs
  • How to prevent hidden costs
  • How to reduce costs for 24/7
  • How to avoid increasing prices on your contracts
  • Case study improved vendor management
Download guide now

Download: The ultimate Guide on Pricing for your Vendor Management

Learn more on:

  • Cost benchmarks for applications and development
  • Best practices to reduce support and development costs
  • How to prevent hidden costs
  • How to reduce costs for 24/7
  • How to avoid increasing prices on your contracts
  • Case study improved vendor management
Download guide now